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[ Frequently Ask Question ]
Q. How do I order for my Ecover or Mini Site Packages? A. Please go to "Services" page and follow the step by step of the ordering process, its easy. Q. What if I want to include certain pictures or logos in my Ecover? A. All you have to do is send it to us in Jpeg. file as an e-mail attachments, and please define your expectation on its. Q. What size will my Ecover be delivered in? A. The eCover will be sent to you in 4 difference sizes - ( Big, Medium, Small & Extra Small) Q. As a client, how do I monitor the progress been made on my project? A. We always provide our clients with an email address specifically created for that purpose. Q. Does GoodeCover give room for revisions on finished products? A. Yes. We have developed a system which allows for revisions on a project. The three revision made by us is usually free but subsequent ones will have our clients billed a minimal fare. To avoid disappointment, please explain in detail what you require. Q. What if I don't like the work you've done? A. That is very unlikely because We will work with you every step of the way to create a design that you will be happy with. We only complete the design when you give us the final approve. Q. How long would it take to get an order finished? A. On the average, 3-14 days is required. This depends on our current work load and the size of an individual project. To ask about the turn-around time on specific projects please contact us. Q. In what ways or formats do you deliver finished products? A. All finished products are optimize and delivered to you in Jpeg or Gif. as zip files, recognizable by PC and Mac and commonly used for display in world wide web. Q. Can I get the original .PSD files? A. If your design is totally unique and no stock images have been used, then you may request a flat .psd. Otherwise, due to copyright and licensing restrictions I am unable to provide original .psd files due to the risk of possible redistribution. Q. Can I order a customized graphic package? A. Sure, Just email us through the contact page, to discuss packages, such as minisite graphic, ecover graphic, themes, or any other graphic design you may have in mind. Q. Can I save money if I make a Large Order? A. If you intend to buy bulk amounts, please contact us. We will arrange a discount deal. ![]() |